**Teak Furniture Exporter collects only what you type into our quotation form — your name, email, shipping destination, cargo description, and message — plus the standard server logs every website keeps. We use that information to prepare your teak furniture quote and reply to you. We do not sell it. This policy is current as of July 2026.**
Teak Furniture Exporter (teakfurnitureexporter.com) is operated by Bali Premium Trip, part of Juara Holding Group — an Indonesian group operating from Bali across Indonesia since 2015. This page explains, in plain language, what personal data the website handles, why we handle it, how long we keep it, and how you can control it under Indonesian and European law. If anything here is unclear, contact us on WhatsApp at +62 811-2859-0000 or email sales@balipremiumtrip.com and we will walk you through it.
What personal data does this website collect?
We keep data collection deliberately small. The main source is our quotation form (the “Request a Quote” enquiry). When you submit it, these fields reach our sales inbox:
| Form field | What it holds | Why we ask |
|---|---|---|
| Name (csh_name) | Your name or company contact | So we can address the reply |
| Email (csh_email) | Your business email | The channel we send the quote to |
| Destination (csh_dest) | Discharge port or country | To estimate freight and container routing |
| Cargo (csh_cargo) | Teak items and rough volume | To scope grade, cubing, and MOQ |
| Message (csh_msg) | Free-text notes | Your specs, deadlines, or questions |
Two other data flows exist. First, if you message us on WhatsApp, that conversation is processed inside WhatsApp (Meta) under Meta’s own privacy terms, and a copy of the chat sits in our business account. Second, like any hosted website, our server and content-delivery provider automatically record basic technical logs — IP address, browser type, pages requested, and timestamps — to keep the site running and secure. We do not ask for, and you should never send us, passwords, bank or card numbers, passport data, or other sensitive identifiers. A quote never requires them.
Why do we collect it, and what is the legal basis?
We process your data for one core purpose: to respond to a commercial enquiry you started. Under Indonesia’s Personal Data Protection Law — Undang-Undang No. 27 Tahun 2022 (UU PDP) — the lawful bases we rely on are your consent (you chose to submit the form) and the performance of a pre-contractual step you requested (preparing a jati / teak furniture quotation). For visitors in the European Union or United Kingdom, the equivalent bases under the GDPR (Regulation (EU) 2016/679) are Article 6(1)(a) consent and Article 6(1)(b) steps taken at your request before entering a contract.
We do not use your enquiry data for automated profiling, and we do not make export-legality, EUDR, or customs decisions about you based on it — those matters rest with the relevant authorities, not with this website.
How long do we keep your data, and where is it stored?
We hold enquiry data only as long as it stays useful for the quote and any follow-up trade discussion, then we review and clear it. Server logs rotate on a shorter cycle set by our hosting provider. Where Indonesian tax or trade-documentation rules require us to retain records of a concluded transaction, we keep only what the law obliges.
| Data type | Typical retention | Kept where |
|---|---|---|
| Quote-form enquiries | Up to 24 months, then reviewed | Business email + internal CRM |
| WhatsApp conversations | Until the thread is no longer active | Business WhatsApp account |
| Technical server logs | Short provider-set rotation | Hosting / CDN infrastructure |
| Concluded-order records | As required by applicable law | Secured internal accounts |
Our infrastructure and support teams sit primarily in Indonesia, so if you write to us from the EU, UK, or elsewhere, your data will be transferred to and processed in Indonesia. We take that transfer seriously and apply reasonable safeguards, but by sending an enquiry you acknowledge this cross-border handling.
Do you track me or sell my data?
No. We do not sell, rent, or trade your personal data, and we do not run advertising-network trackers or sell profiles to third parties. We share your details only with the people who genuinely need them to answer you: our own sales and logistics staff, and the trusted service providers that run our email, hosting, and messaging. If a shipment moves forward, limited details may pass to the freight forwarder or vetted licensed partners handling that specific consignment — nothing beyond what the job needs.
On cookies and analytics, we keep it honest: essential cookies from our hosting and security layer may be set so the site loads and stays protected, and we may use basic, aggregate visit counting to understand which pages help buyers. We do not claim any tracking capability we do not actually run. Most browsers let you block or delete cookies in their settings without breaking the enquiry form.
What rights do you have under UU PDP and the GDPR?
Both Indonesia’s UU PDP and the GDPR give you meaningful control over your own data. You can:
- Access — ask what personal data of yours we hold.
- Correct — have inaccurate details fixed.
- Erase — request deletion once we no longer need the data for a lawful purpose.
- Withdraw consent — stop us processing further, at any time.
- Object or restrict — limit how we use your data.
- Portability — receive your submitted data in a usable format (a GDPR right we extend to all enquirers).
- Complain — raise the matter with the relevant supervisory authority if you believe your rights were breached.
To exercise any of these, email sales@balipremiumtrip.com from the address you used, or message WhatsApp +62 811-2859-0000. We will verify it is really you and respond within a reasonable period consistent with UU PDP and, for EU/UK residents, the GDPR’s one-month standard.
What about liability, quotations, and bookings?
A word of plain honesty, because trade decisions ride on it. Every price, grade note, container-cubing estimate, or lead time on this site or in a reply is an indicative example only, “as of 2026, subject to change,” and moves with grade (A heartwood versus B), construction, finish, and how a container cubes out. A binding quotation exists only when we issue it against your specific item list and you accept it in writing. Nothing on this website is a guarantee of durability, arrival date, customs clearance, SVLK/FLEGT outcome, or EUDR acceptance — we prepare documentation, but acceptance rests with the importing authorities.
Teak Furniture Exporter, through Bali Premium Trip, acts as your commercial counterparty and coordinator for Indonesian solid teak (Jepara) furniture export; we are not a licensed financial, legal, tax, or customs adviser. To the extent Indonesian law allows, we are not liable for indirect or consequential loss arising from reliance on general information published here rather than on a signed quotation and contract.
How do I contact you about my data or a quote?
For privacy requests, questions about this policy, or a fresh quotation, reach the same team either way:
- WhatsApp: +62 811-2859-0000
- Email: sales@balipremiumtrip.com
We may update this policy as our practices, providers, or the law evolve; the “current as of” date at the top always reflects the latest version. Material changes will be posted on this page. Teak Furniture Exporter is published by Juara Holding Group and operated by Bali Premium Trip.